Colombia is a beautiful country to discover with some untouched landscapes and cultural highlights. In order to help you better with your holiday plans we have reviewed the most frequently asked questions we receive regarding the country and our company and have put together this collection of questions and answers.
Where is Colombia located? Colombia is a country in the North of South America. It borders with Panama, Venezuela, Brazil, Peru and Ecuador.
What is Colombia known for? Colombia is famous for many things, including its biodiversity, history and culture. Sport enthusiasts will know the cyclists Nairo Quintana and Egan Bernal as well as the football players James Rodriguez and David Ospina to mention a few; literature lovers will know the incredible books by Gabriel Garcia Marquez and nature enthusiasts will know Colombia for its huge variety of orchids, birds and plants. If you enjoy popular music, you will know Shakira.
Why travel to Colombia? Colombia can offer you anything – from beach, mountains, deserts and rivers. If you would like a luxury holiday with beautiful accommodations by the beach or in the rainforest, or an adventure holiday trekking to the Lost City or a city break to Medellin & Cartagena or a caribbean vibe holiday on one of the islands – Colombia has it all.
What to do in Colombia? The question is What would you like to do? Because of the diversity of Colombia there are many activities that you can do, many cultural, historical and natural sites that you can visit. Let us know what you would like to do or browse our Travel Guide or Tours for some inspiration.
Is Colombia safe? The simple answer is Yes, Colombia is safe to visit. We recommend to take the necessary precautions though and listen to the recommendations of the guides and drivers as well as to avoid certain neighbourhoods and areas. We also recommend not to flash any valuables while on the streets. When in doubt ask your guide.
What is the weather like in Colombia? Colombia has two rain seasons and has otherwise stable temperatures all year round. The months with the most rain are April, May, October and November, however, there are many micro-climates in the country. Often it might rain in one area but be completely dry in another.
What is the best month to visit Colombia? Every season shows a different part of Colombia, but if you prefer sunshine we recommend to avoid the rainy season. It is important to remember that high season in Colombia is from mid December to Mid January as well as Holy Week and Mid June to July.
How long to spend in Colombia? Colombia has so much to see that you could spend months in the country, however, that is not feasible for most. Therefore, we recommend to look at anything from 1-3 weeks while including fewer destinations for a short holiday.
Why should I book a holiday with Phoenix Travel Group? Phoenix Travel Group has a team of highly professional and knowledgeable Travel Specialists that love Colombia and its diversity. You will get great recommendations and we will go that extra mile to make sure you have an unforgettable holiday. Furthermore, if you book a tour with us you will contribute to our reforestation project.
How to prepare for a trip to Colombia? You could read one of the famous Gabriel Garcia Marquez books to get an idea of the country and culture. The most important part is to be aware of the cultural differences and to respect the local communities and natural environment.
What to pack for Colombia? Depending on which regions you will be visiting you will need to pack anything from a raincoat, a few long-sleeved shirts and long trousers, shorts and your swimming costume. We can help you give you a better idea of what to pack once you have decided on which regions you will be visiting.
What vaccinations are required for Colombia? You should be up to date with all your routine vaccinations. It is also recommended to have your vaccinations for Hepatitis A & B, Typhoid, Covid and Yellow Fever.
Can I pay in US dollars or Euros in Colombia? No, you cannot pay in US dollars or Euros. We recommend using the atm machines and to use your debit card to get local currency. However, you can also exchange Dollars and Euros to Colombian pesos. Please ask our team or your guide for advice on the best way of getting local currency in each destination.
Can I use my credit card in Colombia? Yes, you can use your credit card in Colombia. Please note, you might be asked in how many installments “quotas” you would like to pay the bill, always say 1.
Do I need a visa to travel to Colombia? It depends on which country you are from. Many countries have an agreement with Colombia and its citizens do not require a visa. You do get a visa stamp in your passport allowing you to normally stay 90 days in the country. Passport holders of certain countries will need to apply for a visa beforehand. Please check with your local authorities and travel advisory if this applies to you.
Do I need a travel insurance? We recommend you get a travel insurance for your holiday in Colombia. We always include a basic insurance, however, that will not cover all incidents.
Who will provide me with the vouchers and boarding passes? In most cases you will not require any voucher or printed document for the services you have booked through us. In some few cases however you will require them and we will arrange the delivery of the documents through our guides, drivers or hotels where you will be staying.
For boarding passes, you will not have to print them either. They will be printed for you directly at the airline counter when you check your luggage prior to your flight. If you prefer to have your boarding passes printed before, please contact our staff, they will be more than happy to have them delivered to you prior to your flight.
Who is my guide? We will provide you with a Travel Book before your trip. You will find all information about your drivers and guides there as well as other useful information.
What are the daily costs? The daily costs depend on which meals are included in your tour as well as your preferences. Meals can range from 5 USD to 25 USD depending on what you are looking for. We recommend to calculate with a budget of 50 to 100 USD per person per day.
How much to pay for tips? It is normal, but not compulsory, to tip 10% of the bill in a restaurant. All our guides and drivers receive a fair remuneration and are not expecting tips from you. However, based on your satisfaction, you can decide to leave a tip.
Who can I contact if I have any questions? You will find the contact information of the Phoenix team member in the Travel Book that we will provide before your trip.
Who can I contact in case of an emergency? You can contact us directly at the phone number mentioned in the Travel Book in case of an emergency.
If you cannot find the answer to your question, contact us directly and we are happy to help.
